Please contact us at firstname.lastname@example.org or by clicking on support on the upper left menu and submit a ticket with the following information ( Your Name, Last Name, Products Full Title, Order #, Purchase E-mail address and the reason for the return). We will get back to you in within 48 hours. You may not return any products back before contacting us first. Kingmensdressshoes.com is not responsible nor reliable for the Postage or mailing fees or (custom duty) charges for returns. Returns postage fees or mailing fees or (Custom charges) may be applied, You the customer is responsible for paying these charges.